A lot of people are not fans of Acer.  It boils down to some issues customer have with their customer service.  The primary concern from people who have called on Acer is that the job Acer did just wasn’t up to their expectations.  While it looked as though Acer left their bad reputation in the past complaints are starting to pop back up.

On Consumerist.com they tell the following tale:

The Acer netbook that Danielle bought for law school is light and portable, but not so great in the “actually working as a netbook” sense. She tells Consumerist that problems with the wireless card began in the first few weeks she owned the machine. When she was finally able to send the netbook in for service, Acer somehow managed to send it back to her in worse condition than it was originally. On the first repair attempt, they sent the computer back with the display non-functional. On the second, they somehow broke the M key.

You can finish reading about this story at Consumerist.com.

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